Accuracy, Correction and Dispute Policy
In short
- If something in a report is wrong or attached to the wrong person, tell us and we will review it.
- Acknowledgement within 3 business days; outcome normally within 30 days.
- While a dispute is open, the affected line is marked as disputed wherever it appears.
- If we cannot resolve it, your statement is recorded alongside the line.
1. Who can raise a correction
- A founder or other person a record has been attributed to.
- An investor who believes a line is wrong.
- A company whose corporate record has been misreported.
2. How to raise one
Email info@evifound.com with:
- the report or company concerned;
- the exact line you are disputing;
- what you say is wrong, and what the correct position is;
- any supporting evidence, such as an official register extract or dated professional record.
Founders can also add a comment directly on their own report; a comment that alleges an error is treated as a dispute and notifies the investor.
3. What we do
- Acknowledge within 3 business days.
- Mark the line as disputed in the Evidence Ledger, in the PDF export and in any shared link, so nobody relies on it unqualified.
- Re-check the source. We re-run the query and inspect the underlying record.
- Assess attribution. Where the issue is misattribution, we re-apply our matching rules — name variants together with date of birth and country of residence — and remove the record if the required confidence is not met.
- Decide and tell you, normally within 30 days. Complex cross-border cases can take longer; we tell you if so.
4. Possible outcomes
| Outcome | What happens |
|---|---|
| Corrected | The line is updated or removed and the ledger and exports are regenerated. |
| Upheld | The line stands. We explain why and identify the source. |
| Source error | Where the underlying public record is wrong, we mark the line accordingly and point you to the register that must correct it. |
| Unresolved | Your written statement is attached to the line permanently. |
We notify the investor who holds the report of any change to a line.
5. Records we cannot change
We report what official and public sources say. We cannot amend a company register, court record, sanctions list or patent office record. Where the source itself is wrong, it must be corrected at the source; we will annotate our line in the meantime and re-check once the register updates.
6. Repeated or abusive requests
We may decline to re-review a line that has already been decided unless new evidence is provided.
7. Other rights
Correcting a record here does not limit your data-protection rights, which are set out in the Privacy Policy.
8. Contact
Corrections and disputes: info@evifound.com